REFUND AND RETURNS POLICY

At metopesapele.shop, we want every customer to have a smooth and satisfactory shopping experience. If you are not completely satisfied with your purchase, you may request a return according to the terms outlined below.

Return Period

Customers may request a return within 30 days of receiving their order. To be eligible for a return, items must be in their original condition, unused, and include all original packaging and accessories.

Return Process

Before returning any product, please contact our customer support team through metopesapele.shop to request return instructions. Unauthorized returns may not be accepted. Customers are responsible for ensuring that returned items meet the return requirements before shipment.

Refund Processing

Once the returned item has been received and inspected, we will process the refund request. Approved refunds will be issued to the original payment method, and the refund will typically appear in your account within 3 business days after approval.

Order Issues

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. We will review your request and provide appropriate assistance based on the situation.

Clearance Sale Notice

Due to continuous financial losses and ongoing business difficulties, the merchant has decided to discontinue normal operations and clear remaining inventory through a final clearance sale. All products are being offered at reduced prices as part of this one-time liquidation process, and availability is limited.